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Searching for your parts in the DENSO part catalog is easy. Simply select the type of part you are looking for along with the year/make/model of your U.S. or Canadian vehicle. For vehicles in Latin America, please go here.

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        Search for cross reference part numbers for other manufacturers of the parts you're looking for.

        Cross Reference information is provided as a guide only. Please refer to the "Applications" lookup tabs for more detail. Materials and designs will differ among brands, so plugs are not exactly alike. Always check with your OE service manual for proper installation and settings.

        Charging System Troubleshooting

        System Diagnosis

        Proper vehicle diagnosis requires a plan before you start

        Following a set procedure to base your troubleshooting on will help you find the root cause of a problem and prevent unnecessary repeat repairs .

        STEP ONE: Understand the Customer’s Concern

        • Information collection beyond the basics.
        • Questions asked MUST be related To the system you will be working on and the customer complaint

        STEP TWO: Check for Technical Service Bulletins

        • Every vehicle that comes into the shop for a repair (not necessary for routine maintenance) should be checked for TSB’s , This can save you hours of troubleshooting.

        STEP THREE: Conduct a Systematic Diagnosis

        • This step will be different for every system
        • Follow the troubleshooting steps for the system you are working on.
        • Make sure to check EVERY component of the system and that they are in proper working order.
        • Document your diagnosis including tests and results.

        STEP FOUR: Complete and Confirm the Repair

        • Make sure you have taken care of the customer’s concerns.
        • Try to duplicate the conditions that were present when the vehicle failed.

        Charging System Troubleshooting Chart

        SymptomPossible CauseCorrective Action
        Batteries not chargingInsufficient belt tension, worn beltTighten or replace
        Defective battery(s) or battery connectionsCheck battery and battery terminal connections
        Blown fuse or fusible linkCheck fuse and fusible link; replace as needed
        Defective wiringCheck voltage drop
        Faulty alternatorReplace alternator
        Excessive electrical loadReduce load by turning off all unnecessary accessories
        Constantly overcharging (battery electrolyte is depleted in a short time)BatteryFaulty battery; replace
        Poor contact at voltage detection point of alternatorClean contact area
        Faulty voltage regulatorReplace alternator
        Abnormal NoiseInsufficient belt tensionTighten or replace
        Faulty bearingReplace alternator

        System Diagnosis

        Begin with a thorough visual inspection of system and components

        System tests:

        Battery

        • Load test

        Alternator drive belt

        • Belt condition
        • Alignment
        • Proper tension

        System cables & wires

        • Make sure all connections are clean and tight
        • Check wires for fraying, insulation damage, and other physical damage

          Voltage drop test

          • Check positive side of the charging circuit. (0.2 volts of less)
          • Check negative side of the charging circuit. (0.2 volts or less)
          • High voltage drop indicates poor connections or damaged cables

          Alternator Output test

          • Start vehicle and adjust engine speed to approximately 2,000RPM
          • Check voltage at alternator and at battery voltage should be between 13 and 15 volts
          • Turn on vehicle loads (headlights, blower motor, defrosters) and repeat test
          • Refer to vehicle service manual for correct specifications

          Voltage drop test positive side

          • Attach your meter’s positive lead to the alternator output stud and your negative lead to battery positive post.
          • Run engine at 2,000 RPM with the lights, blower motor, and radio on, the reading on meter, should be less than .2 volts

          Voltage drop test negative side

          • Attach your meter’s negative lead on the alternator case, or ground strap if equipped, and the positive lead on the battery negative post.
          • Run the engine at 2,000 RPM with the lights, blower motor, and radio on, the reading on your meter should be .2 volts or less.